Vacancy: retentions consultant


Introduction: King Price is a young, innovative and vibrant insurance company that has taken the industry by storm. The company was established as a result of several peoples vision to do something different. We are anxious to invest in employees who will share this passion and vision.

Job title:

Retention Consultant

Minimum requirements:

  • Minimum Matric qualification or equivalent qualification
  • FAIS accreditation is essential
  • Applicants that have been working in the financial services industry prior to December 2010, preference will be given to applicants with their FAIS Regulatory Exams (RE1) completed. Applicants without prior financial advice experience will not be prejudiced



  • Minimum 2 years sales experience is essential
  • Minimum 3 years call centre experience – preferably in a  sales or retention environment in the short term insurance industry



Sales and/or Client service oriented

  • Our retention advisors are responsible for handling difficult client calls.
  • It is their responsibility to retain clients and make sure these clients remain part of the King Price royal family.
  • Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality and performance standard. All dealings with clients must be in alignment with the company culture and values



  • Sales and/or Client service oriented
  • Attention to detail/Quality oriented
  • Deadline and results oriented/Work standards
  • Initiative
  • Enthusiastic and passionate about the job and the company
  • Effective at planning and organisation/Work management
  • Teamwork/Collaboration
  • Good judgment/Problem solving
  • Adaptability
  • Integrity
  • Tolerance for stress·



  • Selling skills
  • Interpersonal and communication skills
  • Negotiations
  • Administration skills
  • Business acumen
  • Ability to positively influence team and clients
  • Practical learning


Please email CV to or