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24Jul 2019

What to do while waiting for roadside assist

What to do while waiting for roadside assist

The king’s on his way, so stay safe

It used to be a marginally irritating experience to encounter a flat tyre, run out of fuel, or break down and get stuck on the side of the road. And by marginally irritating, we mean a gigantic frustration that rear-ends your day or your holiday. Now, there’s the added element of fear because you can’t be sure that the person coming along to ‘help’ you won’t also rob you or make things worse somehow.

Of course, it helps to know that the king’s roadside assist is on the way to help you. Our royal guard will be on hand to assist you with roadside emergencies, 24/7. But we also care about you while you wait for help to arrive, so here are a few things that you can do to stay safe until we get to you.

Move somewhere safe

Sometimes your car comes to a screeching halt, completely unexpectedly and you stop where you stop. But there are other incidents where you can tell that your car is on its way to stopping… Like rumbling noises, a noticeable slowing down, or maybe a cartoonish puff of smoke. These warning signs should give you enough time to get to somewhere safe, like a fuel station or even just onto the side of the ride. Better that than in the middle of the road.

The most important thing is to stop your car somewhere safe so that you can call us.

Call the king’s roadside assist

Speaking of calling us… Now’s the time to get in touch with the king’s roadside assist. We’re ready and waiting to get you out of a wide range of not-so-nice situations. For example, the king’s roadside assist service includes call outs for flat tyres or batteries and locked-in keys, as well as a delivery of fuel, free towing to your closest service provider or place of safekeeping, and even free overnight accommodation if you break down 100km from home.

In fact, you should stop reading and save our emergency assist line to your phone right now:  0860 55 55 23

When you get in touch, make sure to let us know of your exact location so that we can send you our royally approved towing service, technicians, fuel or whatever it is that you need to get going again.

Take a look around before you get out

Do you need to get out of your car? Alright, well if you do then it’s beyond important that you check your surroundings. You need to stay calm so that you can properly look out for traffic or any other dangers outside your car. If you feel unsafe at all, then lock your doors and stay inside the car until help arrives. We make a point of staying on the line with you until it does, but if the call has ended for whatever reason, then call us again and we’ll wait with you on the phone. We’ll even call you back so that you don’t have to run up a hectic phone bill.

Don’t hide away

Help is on its way, but it’ll make everything a whole lot easier on said ‘help’ to find you if you’re easy to spot. So if it’s in your power at all, make sure that you’re stopped somewhere visible. And to make sure that other drivers can see you, flick on your hazards and parking lights.

The bottom line

You can’t always rely on good luck and your car to stay trouble free on the road, but you can 100% trust the king to have your back with our royal roadside assist service. Need a tow? What about battery service? And help with a flat tyre or a free delivery of fuel? We’ve got your back and we promise to be there as soon as humanly possible.

Our royal roadside assist is a free service that’s included with our comprehensive car insurance, so not only will your premiums decrease every month in line with your car’s depreciating value, but you’ll also get the help you need when you need it during road emergencies.

If you don’t have our royally comforting touch in your life, then call us on 0860 50 50 50 or click here for a super cheap quote today.