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Credit shortfall

Complete peace of mind when your car or motorbike is financed

In a nutshell

If the car or motorbike that we insure comprehensively for you is financed by a financial institution, and it's written-off, stolen or hi-jacked, then shortfall cover pays the amount that you still owe the financer after we've settled the claim.


  • The difference between the settlement amount at the time of your car or motorbike being written-off, stolen or hi-jacked, and what you still owe the financial institution for it.
  • Balloon payments and residual values.
  • Higher settlement amounts due to re-financing or re-advance amounts.
  • Any payment arrears, interest on arrear amounts, or other extra finance charges.
  • Early settlement charges.
  • Any amount over and above the financed amount or original purchase price of the car or motorbike.
  • Any amounts that are refundable to you.
  • The excess amount/s applicable to your comprehensive car or motorbike cover and any other amount/s that may rightfully be deducted from the car or motorbike claim.
  • Non-standard sound equipment, extra trimmings and accessories that have been fitted to your car but that aren't stated on your policy schedule.
  • Any claim under this section if your claim for the loss of, or damage to, your car or motorbike is unsuccessful, or if your King Price policy is cancelled.