In a nutshell
If you have an accident and you are covered by the king's car insurance, it’ vital that you phone the King Price emergency assist line (as soon as possible after the accident, before the car is towed and when you’re medically able to do so). The emergency assistant will arrange and authorise the towing of your car.
Please note: You’ll be personally responsible for the cost of the towing and storage if you don’t comply with this. So, save our number on your phone now: 0860 50 50 50.
What to do in the event of a claim
The sooner you notify us, the quicker we can help you... And you do need to take note of these important time limits:
Tell the police
Do the paperwork
We need a copy of:
Check and let us know
We need to know if there’s any other insurance policy that covers the same incident.
Keep us updated
Please tell us immediately if:
Wait for us to help you
Never permit any replacement or repairs that we haven’t authorised yet. Get our written approval first before disposing of any damaged property, or repairing or replacing any losses you may have suffered. Failure to do so may lead to your claim being rejected.
Help us to help you
You need to act on, or take note of, the following:
Get it done
Any repairs or replacements must be completed within 3 months of your claim being settled.
Let us take care of the difficult part
Never admit guilt or offer a settlement to any other party involved in an incident in which you are involved. We won’t be bound by any such admission or offer that you make.