Code red

We’ve partnered with a company called Secura, a representative of a network of hundreds of armed response companies who are all registered with PSIRA (Private Security Industry Regulatory Authority).

You’ll have access to code red once you’ve downloaded our app, registered for code red, accepted our T’s & C’s and paid your first monthly or pro rata premium.

Unfortunately not… For now, only the policyholder is covered, but we’re working on extending this cover to members of your household.

You can activate code red as many times as you need to, provided that you don’t abuse the service.

Nope, code red is only available in South Africa. You’re covered in all major metros and sub-metros and many outlying areas. It’s your responsibility to familiarise yourself with these areas, and you can do so by clicking here.

If you’re outside the scope of our response network (in SA) we’ll let your local police know so that they can help you.

We’ll only use your location for lawful and valid reasons, to provide code red services to you. We also store this info in a secure storage database, so your location is completely safe with us.

You’re not covered for any costs charged by any emergency service that’s dispatched as a result of you activating code red.

You must have data on your phone, and this is for your account. Your service provider’s standard data rates will apply.

• Click here for the full code red T’s and C’s.


• Code red aims to provide support, if possible, in circumstances where you feel physically threatened. It isn’t intended to reduce any physical threat to you and shouldn’t be viewed as a preventative measure.


• Response times, or access to and availability of responding vehicles and services aren't guaranteed.


• You agree that we can collect, store and analyse data arising from your use of code red. Location data from your cellphone will be gathered and securely transmitted to our data storage facility, where it’ll be securely stored. This data will be used for lawful and valid reasons, primarily to provide code red services to you.


• Our code red partner and the entity providing the code red service is a company called Secura, a representative of a network of hundreds of armed response companies who are all registered with PSIRA (the Private Security Industry Regulatory Authority).