In a nutshell
You're part of our royal family now and we've got your back! The king has you covered, 24/7/365. Whether your issue is medical or mechanical, our emergency assist line is just a call away. It's always better to be safe than sorry. So, please save our emergency assist number on your phone now: 0860 50 50 50 (and press 9)
Your problem = no problem, when you're in the king's safe hands.
King Price comprehensive car insurance clients qualify for the following emergency roadside assistance within SA borders. This type of assistance is limited to 3 incidents per year, per car that's stated on your policy schedule.
Breakdown... Mechanical or electrical
1 of the king's hand-picked towing operators will tow your car to the nearest approved place for repair or safekeeping.
Flat tyre... Feeling a little let down
You're covered for the labour cost of the tyre change… At roadside and non-roadside locations.
Run out of petrol... Left high and dry
10l of petrol will be delivered to you as soon as we can. The cost of the petrol is for your own account.
Flat battery... There's just no spark
We'll be there in a flash to jump-start your car and get you on the road again.
Keys locked in your car... A locksmith is on his way
Our locksmith will be on his way soonest and you can rest assured that you're covered for the first hour's labour.
Remote assistance... Broken down and your home is nowhere in sight
In an event of a breakdown more than 100km from your home, you're covered for 1 of the following:
Please note: All the remote assistance services are covered up to a maximum of R500 per incident and have to be arranged through the king's emergency assist line.
We don't like to think about this, but in the case of an accident you, as a cherished comprehensive car insurance client, can relax. The king has you covered... Just call the King Price emergency assist line and we’ll take care of everything for you.
In the event of an accident, we can assist with:
What's NOT covered by the king's roadside or accident assist
Your safety is our concern, always. After an accident, King Price comprehensive car insurance clients are entitled to any of the following medical assistance services. These are completely free, as long as the accident occurs within SA borders.
Need medical care... We'll be there
If you need emergency medical care, we'll pay to have you transferred to the nearest hospital as quickly as humanly possible.
Further medical transportation... Doing what's best for you
If the treating doctors or medical assistance directors recommend that you be transferred to a different hospital, then we'll cover that too.
Hospitalisation... Bringing you closer to home
We'll transport you to a hospital closer to home, if the current hospital doesn’t have the facilities to do so, within 24 hours of the accident occurring. This can only be done if your medical condition permits it, or if your treating doctor advises that longer hospitalisation is required.
Contact us immediately... Help us to help you
You, or a person representing you, must call our emergency assist line as soon as possible and within 24 hours of any event that requires you getting medical assistance. This is very important, even if the urgency of the situation requires instant assistance from another medical service provider.
What's NOT covered by the king's medical assist
We take pride in our royal treatment. So, if you're a home contents or buildings insurance client you qualify for the following assistance with household or outbuildings emergencies. This type of assistance is limited to 3 incidents per year, per insured address that's stated on your King Price policy schedule. So, try to be careful! The cover includes the call-out fee and 1 hour's labour.
Something broken... Something fixed
Help is just a phone call away. Call us to arrange the services of:
Your problem = no problem… You're in the king's safe hands.
For any additional info on our assist services, please feel free to call 0860 50 50 50 or pop an email to [email protected]